{"id":6335,"date":"2026-05-19T20:14:52","date_gmt":"2026-05-19T20:14:52","guid":{"rendered":"https:\/\/digimedia.studio\/pakalpojumi\/ivr-un-pazinojumi\/"},"modified":"2026-09-25T10:32:24","modified_gmt":"2026-09-25T10:32:24","slug":"ivr-un-pazinojumi","status":"publish","type":"page","link":"https:\/\/digimedia.studio\/lv\/pakalpojumi\/ivr-un-pazinojumi\/","title":{"rendered":"IVR un pazi\u0146ojumi"},"content":{"rendered":"\t\t
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IVR UN PAZI\u0145OJUMI<\/h6>\n\t\t\t\t\t

Profesion\u0101la balss IVR, t\u0101lru\u0146u sist\u0113m\u0101m un publiskiem pazi\u0146ojumiem<\/h1>\n\t\t\t\t\t

Kad klients zvana uz tavu atbalsta l\u012bniju vai pasa\u017eieris dzird pazi\u0146ojumu par perona mai\u0146u \u2014 balsij ir tikai viens m\u0113\u0123in\u0101jums tikt saprastai. M\u016bsu IVR un pazi\u0146ojumu ieraksti nodro\u0161ina dzimt\u0101s valodas balss talantus, vienm\u0113r\u012bgu toni simtiem zi\u0146ojumu un sist\u0113m\u0101m gatavu audio t\u0101lru\u0146u platform\u0101m, ska\u013cru\u0146u sist\u0113m\u0101m un transporta inform\u0101cijas sist\u0113m\u0101m. Ierakst\u012bts 24\u201372 stund\u0101s 48 valod\u0101s.<\/p>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tIerakst\u012bt zi\u0146ojumus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

48 valodas \u00b7 Dzimt\u0101s valodas balss talanti \u00b7 24\u201372 h \u00b7 TPN Gold sertific\u0113ts<\/p>\n\t\t\n<\/div>\n

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P\u0100RSKATS<\/h6>\n\t\t\t\t
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Kas ir IVR un pazi\u0146ojumu balss ieraksts?<\/h2>\n\t\t\t\t
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IVR un pazi\u0146ojumu balss ieraksts ir profesion\u0101ls audio interakt\u012bv\u0101m balss atbildes sist\u0113m\u0101m, t\u0101lru\u0146a izv\u0113ln\u0113m, balss pasta sveicieniem, klientu apkalpo\u0161anas l\u012bnij\u0101m, publiskiem pazi\u0146ojumiem un automatiz\u0113t\u0101m sist\u0113m\u0101m. Vai tas b\u016btu klients, kas zvana uz tavu atbalsta l\u012bniju, vai pasa\u017eieris, kas dzird stacijas pazi\u0146ojumu, katrs zi\u0146ojums da\u017e\u0101s sekund\u0113s vairo (vai grauj) uztic\u012bbu \u2014 skaidr\u012bba, tonis un izruna ir svar\u012bgi katr\u0101 sol\u012b.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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M\u016bsu IVR un pazi\u0146ojumu balss ierakstu pakalpojumi atbalsta uz\u0146\u0113mumus, publisk\u0101 sektora klientus, transporta mezglus un vesel\u012bbas apr\u016bpes iest\u0101des 48 valod\u0101s un 63 re\u0123ion\u0101laj\u0101s versij\u0101s, ieskaitot visas 24 ofici\u0101l\u0101s ES valodas. Dzimt\u0101s valodas balss talanti ieraksta katru zi\u0146ojumu vienm\u0113r\u012bg\u0101 ton\u012b, ar skaidru izrunu un raid\u012b\u0161anai gatavu audio \u2014 format\u0113tu atbilsto\u0161i tavas t\u0101lru\u0146u sist\u0113mas, ska\u013cru\u0146u platformas vai transporta inform\u0101cijas sist\u0113mas pras\u012bb\u0101m.<\/p>\n

No vienas valodas IVR izv\u0113ln\u0113m l\u012bdz daudzvalodu transporta pazi\u0146ojumiem \u2014 DIGI MEDIA nodro\u0161ina profesion\u0101lu balss ierakstu m\u016bsu R\u012bgas ierun\u0101\u0161anas studij\u0101 un partneru studij\u0101s vis\u0101 Eirop\u0101. K\u0101 TPN Gold<\/a>\u00a0sertific\u0113ts produc\u0113\u0161anas partneris m\u0113s atbilstam augst\u0101kajiem satura dro\u0161\u012bbas standartiem uz\u0146\u0113mumu un publisk\u0101 sektora projektiem. Apskati m\u016bsu darbus vai\u00a0ats\u016bti br\u012bfu<\/a>\u00a0individu\u0101lam pied\u0101v\u0101jumam.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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KO M\u0112S IERAKST\u0100M
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Balss zi\u0146ojumi katrai sist\u0113mai un telpai<\/h2>\n\t\t\t\t
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No IVR izv\u0113ln\u0113m l\u012bdz lidostu pazi\u0146ojumiem \u2014 m\u016bsu balss ierakstu pakalpojumi aptver katru sist\u0113mu, kur automatiz\u0113tai balsij ir noz\u012bme.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t

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01<\/h6>\n\t\t\t\t<\/div>\n\t\t
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IVR un t\u0101lru\u0146u sist\u0113mas<\/h3>\n\t\t\t\t\t

Zvanu izv\u0113lnes, balss pasta sveicieni, gaid\u012b\u0161anas zi\u0146ojumi un klientu apkalpo\u0161anas zi\u0146ojumi.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Transporta pazi\u0146ojumi<\/h3>\n\t\t\t\t\t

Lidostu, staciju, metro un autobusu ska\u013cru\u0146u pazi\u0146ojumi vair\u0101k\u0101s valod\u0101s.<\/p>\n\t\t\t\t<\/div>\n\t\t

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02<\/h6>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Pas\u0101kumi un publiskas vietas<\/h3>\n\t\t\t\t\t

Stadionu, konferen\u010du, veikalu un publisku vietu pazi\u0146ojumi un ska\u013cru\u0146u sist\u0113mas.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Vesel\u012bbas apr\u016bpe un publiskais sektors<\/h3>\n\t\t\t\t\t

Pacientu inform\u0101cijas l\u012bnijas, valsts pakalpojumi, \u0101rk\u0101rtas pazi\u0146ojumi un publisk\u0101 inform\u0101cija.<\/p>\n\t\t\t\t<\/div>\n\t\t

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04<\/h6>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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K\u0100P\u0112C M\u0112S<\/h6>\n\t\t\t\t
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K\u0101p\u0113c IVR balss ierakstam vajadz\u012bga specializ\u0113ta studija<\/h2>\n\t\t\t\t
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T\u0101lru\u0146u sist\u0113mas un ska\u013cru\u0146u pazi\u0146ojumi bie\u017ei ir pirm\u0101 balss, ko dzird tavi klienti. Dzimt\u0101s valodas talanti, vienm\u0113r\u012bgs tonis un TPN Gold<\/a> sertific\u0113tas darba pl\u016bsmas padara katru zi\u0146ojumu profesion\u0101lu.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t

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48<\/h6>\n\t\t\t\t\t

valodas<\/p>\n\t\t\t\t<\/div>\n\t\t

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24\u201372 h<\/h6>\n\t\t\t\t\t

Izpildes laiks<\/p>\n\t\t\t\t<\/div>\n\t\t

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Dzimt\u0101s valodas<\/h6>\n\t\t\t\t\t

balss aktieri<\/p>\n\t\t\t\t<\/div>\n\t\t

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TPN Gold<\/h6>\n\t\t\t\t\t

Sertific\u0113ts partneris<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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IEPAZ\u012aSTI AT\u0160\u0136IR\u012aBU<\/h6>\n\t\t\t\t\t

Robotiska MI balss pret amatieru ierakstu pret profesion\u0101liem IVR pazi\u0146ojumiem<\/h2>\n\t\t\t\t
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Ne visa automatiz\u0113t\u0101 balss ir vien\u0101da. Robotiska MI balss skan l\u0113ti un grauj z\u012bmola uzticam\u012bbu. Amatieru ieraksts ir nevienm\u0113r\u012bgs un neprofesion\u0101ls. Profesion\u0101ls IVR un pazi\u0146ojumu balss ieraksts nodro\u0161ina dzimt\u0101s valodas talantus, vienm\u0113r\u012bgu toni simtiem zi\u0146ojumu un sist\u0113m\u0101m gatavu audio, ko tavi klienti un pasa\u017eieri patie\u0161\u0101m cien\u012bs.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Krit\u0113rijs<\/th>\r\n Robotiska MI balss<\/th>\r\n Amatieru ieraksts<\/th>\r\n Digi Media IVR un pazi\u0146ojumi<\/th>\r\n <\/tr>\r\n <\/thead>\r\n
Balss kvalit\u0101te<\/td>\r\n Sint\u0113tiska, nedabiska<\/td>\r\n Nevienm\u0113r\u012bga, m\u0101jas mikrofons<\/td>\r\n \u2713<\/span> Dzimt\u0101s valodas studijas kvalit\u0101tes ieraksts<\/td>\r\n <\/tr>\r\n
To\u0146a konsekvence<\/td>\r\n Nekontrol\u0113ts<\/td>\r\n Katr\u0101 sesij\u0101 cit\u0101ds<\/td>\r\n \u2713<\/span> Vienm\u0113r\u012bgs simtiem zi\u0146ojumu<\/td>\r\n <\/tr>\r\n
Izruna<\/td>\r\n \u2717<\/span> Nepareiza v\u0101rdiem\/viet\u0101m<\/td>\r\n Aptuvena<\/td>\r\n \u2713<\/span> Garant\u0113ta dzimt\u0101s valodas izruna<\/td>\r\n <\/tr>\r\n
Ietekme uz z\u012bmola uzticam\u012bbu<\/td>\r\n \u26a0<\/span> \"\u0160\u0137iet l\u0113ti\"<\/td>\r\n \u26a0<\/span> Grauj uzticam\u012bbu<\/td>\r\n \u2713<\/span> Profesion\u0101la, vairo uztic\u012bbu<\/td>\r\n <\/tr>\r\n
Daudzvalodu atbalsts<\/td>\r\n \u26a0<\/span> Daudz valodu, zema kvalit\u0101te<\/td>\r\n \u2717<\/span> 1\u20132 valodas<\/td>\r\n \u2713<\/span> 48 valodas ar dzimt\u0101s valodas izpild\u012bt\u0101jiem<\/td>\r\n <\/tr>\r\n
Atjaunin\u0101jumu konsekvence<\/td>\r\n Balss laika gait\u0101 main\u0101s<\/td>\r\n Jauna balss katr\u0101 atjaunin\u0101jum\u0101<\/td>\r\n \u2713<\/span> T\u0101 pati balss visiem turpm\u0101kajiem atjaunin\u0101jumiem<\/td>\r\n <\/tr>\r\n
Sist\u0113mu form\u0101ti<\/td>\r\n Pamata izvade<\/td>\r\n Nepareizs bitu \u0101trums\/form\u0101ts<\/td>\r\n \u2713<\/span> Sist\u0113m\u0101m specifiski form\u0101ti (IVR, ska\u013cru\u0146i, t\u0101lrunis)<\/td>\r\n <\/tr>\r\n
Ierakst\u012b\u0161ana partij\u0101s<\/td>\r\n Nav m\u0113rogojams<\/td>\r\n L\u0113ni, nevienm\u0113r\u012bgi<\/td>\r\n \u2713<\/span> Simtiem zi\u0146ojumu vien\u0101 sesij\u0101<\/td>\r\n <\/tr>\r\n
Piem\u0113rot\u012bba publiskajam sektoram<\/td>\r\n \u2717<\/span> Neatbilst pras\u012bb\u0101m<\/td>\r\n \u2717<\/span> Neprofesion\u0101ls<\/td>\r\n \u2713<\/span> Gatavs uz\u0146\u0113mumiem + publiskajam sektoram<\/td>\r\n <\/tr>\r\n
Izpildes laiks<\/td>\r\n Min\u016btes (bet zema kvalit\u0101te)<\/td>\r\n Dienas\u2013ned\u0113\u013cas<\/td>\r\n \u2713<\/span> 24\u201372 stundas<\/td>\r\n <\/tr>\r\n <\/tbody>\r\n<\/table>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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L\u0112MUMA ATBALSTS<\/h6>\n\t\t\t\t\t

Vai profesion\u0101ls IVR un pazi\u0146ojumu ieraksts ir piem\u0113rots tavai sist\u0113mai?<\/h2>\n\t\t\t\t
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\u0100tra pa\u0161p\u0101rbaude, lai apstiprin\u0101tu, ka profesion\u0101ls balss ieraksts atbilst tavai t\u0101lru\u0146a sist\u0113mai, ska\u013cru\u0146u instal\u0101cijai vai publisk\u0101s inform\u0101cijas platformai \u2014 nevis MI balss vai amatieru ieraksts.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\u2713 \u0160is pakalpojums tev der, ja<\/h3>\n\t\t\t\t
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