Terms of Service

Last updated: 26 August 2026 Effective from: 26 August 2026

1. Introduction

These Terms of Service (“Terms”) govern your use of the website www.digimedia.studio (the “Website”) and, unless a separate signed agreement applies, the provision of services by SIA “Digi Media” (“Digi Media”, “DigiMedia”, “we”, “us” or “our”) to you (“Client”, “you”).

By accessing the Website, submitting an enquiry, accepting a quotation or placing an order, you confirm that you have read, understood and accepted these Terms.

Digi Media is a media localization and production company based in Riga, Latvia, operating studios in Latvia, Lithuania and Estonia and serving clients in the Baltic region, the wider European Union, the United States and other international markets.

Where Digi Media and the Client have concluded a separate written framework agreement, master services agreement, statement of work, non-disclosure agreement or purchase-order-based arrangement, the terms of that document prevail over these Terms to the extent of any conflict. In the absence of such a document, these Terms, together with the accepted quotation, constitute the entire agreement between the parties.

These Terms are addressed primarily to business clients. Section 22 sets out additional provisions that apply where the Client is a consumer within the meaning of EU law.

2. Company details


Legal name	SIA “Digi Media”
Registration number	40103855362
VAT number	LV40103855362
Registered address and studios	Latgales iela 322, Riga, LV-1063, Latvia
Bank	Swedbank AS
IBAN	LV42HABA0551055080032
SWIFT/BIC	HABALV22
Email	info@digimedia.studio
Telephone	+371 20377021
Website	www.digimedia.studio
Members of the Board	Igors Djačenko, Tatjana Romaničeva, Jevgenija Alekperova — each with the right of sole representation

3. Website usage

3.1 Permitted use

You may access and use the Website for lawful purposes: to learn about our services, review our portfolio, submit an enquiry, apply for a vacancy or register for a course.

3.2 Prohibited use

You must not:

use the Website in breach of any applicable law or regulation;
attempt to gain unauthorised access to the Website, its servers or any connected system;
introduce malware, conduct denial-of-service attacks or otherwise interfere with the Website’s operation or security;
use automated means to scrape, harvest, index or systematically extract content, contact details or media assets from the Website, except for search engine crawling in accordance with our robots.txt file;
copy, reproduce, republish, sell or exploit any part of the Website or its content for commercial purposes without our prior written consent;
reproduce, download or reuse audio, video, voice samples or showreel material published on the Website, whether for demonstration, benchmarking, dataset creation or the training of artificial intelligence, machine learning, voice cloning or speech synthesis systems;
submit false, misleading or unlawful information through any Website form, or impersonate another person or organisation.

3.3 Enquiries and unsolicited material

Please do not upload or attach confidential, pre-release or embargoed content to a public Website form. Contact us first and we will provide a secure transfer route. Digi Media accepts no responsibility for the confidentiality of material submitted through public channels contrary to this instruction. Unsolicited creative proposals, scripts or concepts submitted to us are provided at your own risk and create no obligation of confidentiality or compensation unless separately agreed in writing.

3.4 Suspension of access

We may restrict or suspend access to the Website, in whole or in part, where necessary to protect the Website, our clients or third parties, or where these Terms have been breached.

4. Description of services

Digi Media provides media localization, audio and video production services, including:

Translation and localization — general and specialised translation, marketing and transcreation, SEO translation, website and e-commerce localization, software and game localization, simultaneous and consecutive interpreting
Audio and video translation and transcription — script translation, transcription, timecoded transcripts, adaptation for recording
Subtitling — translated subtitles, SDH and closed captions, spotting, conforming, QC and delivery in industry-standard formats
Voice recordings and voice-over — commercial and corporate voice-over, e-learning narration, IVR prompts, audio guides, audiobooks, casting and talent management
Dubbing — adaptation, casting, dubbing direction, recording, editing and mixing
Sound design and audio post-production — game sound design, film and series sound design, sound effects, editing, mixing and mastering, including Dolby Atmos deliverables
Video and media production — filming, animation, 3D graphics, advertising adaptation, creative concept development, podcast production
Event sound services
Training — the Digi Media Voice Academy and related professional workshops

The precise scope, languages, formats, technical specifications, volumes and deliverables of any engagement are defined in the quotation, statement of work or purchase order accepted by both parties. Any service, language pair or deliverable not expressly included in that document is out of scope and subject to a separate quotation.

Descriptions of services, capabilities, certifications, credits and case studies on the Website are provided for information only and are not offers or guarantees of a particular result in any specific project.

5. Specific terms for translation, localization, audio and video services

5.1 Nature of linguistic and creative work

Translation, adaptation, transcreation, dubbing, casting, sound design and creative production involve professional judgement and stylistic choice. More than one correct rendering of a given source text or creative brief is usually possible. Digi Media undertakes to deliver work that is professionally competent, fit for the agreed purpose and consistent with the Client’s instructions, approved reference material and any style guide or glossary supplied in advance. A difference of stylistic preference is not a defect.

5.2 Source material

Quotations and deadlines are based on the source material and specifications supplied at the time of quoting. The Client shall supply final, complete and legible source material in an editable, industry-standard format. Where source material is supplied as a scan, an image, a locked file, a low-quality recording or a non-final “work in progress” cut, Digi Media may adjust the price and the delivery date accordingly.

5.3 Reference material, glossaries and terminology

Where the Client requires specific terminology, brand naming, product names, character names, tone of voice or a defined glossary, this must be supplied before work begins. In the absence of such material, Digi Media will apply standard industry terminology and its own professional judgement, and subsequent terminology changes will be treated as a chargeable revision.

5.4 Voice recording, casting and talent

Voice talent is proposed on the basis of the brief supplied. Casting samples are provided for selection purposes only and may not be used in any public, broadcast, internal or commercial context.
Where the Client approves a voice, that approval is binding for the project. A request to re-record with a different voice after approval is a new order.
Retakes required because of a technical fault, mispronunciation contrary to a supplied pronunciation guide or a deviation from an approved script are corrected at no charge. Retakes arising from script changes, changes to the brief or a change of creative direction are chargeable.
Booked studio and talent time is reserved exclusively for the Client. Cancellation or postponement charges apply as set out in Section 8.6.
Where the Client attends or directs a session remotely, the Client is responsible for its own connection and for being available at the scheduled time.

5.5 Voice usage rights, media and territory

The fee for a voice recording covers the usage scope expressly stated in the quotation — media, territory, term and any exclusivity. Use beyond that scope, including extension of the term, addition of territories or media, or re-use in a new campaign, requires a further licence and additional talent fees. Buy-out terms apply only where expressly stated as such in the quotation.

5.6 Synthetic voice and AI

Digi Media does not use synthetic voice, voice cloning or machine translation output as a deliverable unless this is expressly agreed in writing and priced as such. Correspondingly, the Client may not use any recording, voice sample or other deliverable supplied by Digi Media to create a synthetic voice model, a voice clone or a training dataset for artificial intelligence or machine learning systems, or to generate derivative synthetic performances, without the prior written consent of Digi Media and of the performer concerned. This restriction survives completion of the project.

5.7 Technical specifications and deliverables

Delivery formats, codecs, loudness standards, subtitle formats, frame rates, channel configurations and file naming conventions are as stated in the accepted specification. Where the Client does not specify these, Digi Media will deliver in a standard industry format of its choice; conversion to another format afterwards is chargeable.

5.8 Quality assurance and third-party review

Deliverables undergo internal quality control before delivery. Where the Client engages a third-party reviewer, we ask that comments be substantiated, consolidated in a single pass and returned within the agreed approval window. Digi Media is not obliged to implement changes that introduce factual or linguistic errors, breach an agreed style guide, or conflict with statutory or platform requirements, and accepts no liability for the consequences of Client-instructed changes.

5.9 Certified and sworn translations, interpreting

Where certification, notarisation or a sworn translator is required, this must be stated at the enquiry stage and is subject to additional fees and lead times. For interpreting assignments, the Client shall provide preparatory material in advance; interpreting is charged on the basis of booked time, including travel and standby, as set out in the quotation.

6. Client responsibilities

The Client shall:

provide complete, accurate and final source material, specifications and briefing information;
state the intended purpose, audience, platform and distribution territory of the deliverables where these affect the work;
supply glossaries, style guides, pronunciation guides, brand guidelines and reference material in good time;
nominate a single contact person authorised to approve casting, scripts, revisions and deliverables, and to give binding instructions;
respond to queries and approval requests within the agreed timeframes, recognising that delays on the Client’s side extend the delivery date accordingly;
ensure that it holds all necessary rights, licences, consents and clearances in the source material supplied to us (see Section 12);
ensure that the material supplied is lawful and does not infringe any third-party right;
inspect deliverables promptly on receipt and report any alleged defect within the period stated in Section 10.3;
pay the agreed fees in accordance with Section 8;
maintain its own backup of any material supplied to us.

Digi Media is not liable for delays, additional costs or defects to the extent they result from incomplete, incorrect or late Client input, from late approvals, or from instructions given by the Client contrary to our professional advice.

7. Project requests and quotations

7.1 Enquiries

Enquiries may be submitted through the Website, by email to info@digimedia.studio, or by telephone. To prepare an accurate quotation, we require the source material or a representative sample, the language pairs, the required deliverables and formats, the intended usage and the target deadline.

7.2 Quotations

Quotations are prepared individually. Unless stated otherwise, a quotation:

is valid for 30 days from its date, unless a different validity period or a specific expiry date is stated in the quotation itself;
is based on the material, volumes and specifications available at the time of quoting;
is exclusive of VAT and of bank charges;
covers only the scope expressly described in it.

Prices, packages and indicative rates published on the Website are indicative only and do not constitute a binding offer.

7.3 Formation of the contract

A binding contract is formed when the Client accepts the quotation in writing — including by email confirmation or by issuing a purchase order referring to it — or when the Client otherwise instructs Digi Media to begin work. Where work is commenced at the Client’s request before formal acceptance, these Terms and the quotation apply.

7.4 Changes to scope

If, after acceptance, the Client changes the source material, specifications, volumes, languages, formats, usage scope or deadline, Digi Media will confirm the revised price and delivery date before continuing. Work already performed on the superseded scope is chargeable.

8. Pricing and payment terms

8.1 Basis of pricing

Depending on the service, fees are calculated per source or target word, per minute of runtime, per recorded or studio hour, per session, per deliverable, per project or on a retainer basis, as stated in the quotation. Minimum charges may apply to small assignments.

8.2 Currency, taxes and charges

Unless stated otherwise, prices are in EUR and exclusive of value added tax. VAT is applied in accordance with Latvian and EU law; the reverse charge mechanism applies to VAT-registered business clients in other EU Member States that supply a valid VAT identification number. Clients outside the EU are responsible for any import duties, withholding taxes or local charges; where withholding tax is deducted, the Client shall gross up the payment so that Digi Media receives the invoiced amount in full. Each party bears the charges of its own bank; intermediary bank charges are borne by the Client.

8.3 Invoicing and payment terms

Unless otherwise agreed in writing, invoices are payable within 30 days of the invoice date by bank transfer to the account stated on the invoice. Where a signed framework or client agreement provides for a different payment term, that term applies.

For projects with a value of EUR 5,000 or more, payment is made in two parts: 50% in advance before work begins, and the remaining 50% on completion. Digi Media may also require advance payment from new clients, or where an engagement involves substantial committed talent or studio booking, and may invoice long-running projects in instalments against agreed milestones.

8.4 Late payment

Overdue amounts accrue statutory late payment interest in accordance with Latvian law, or 0.5% per month, whichever is higher. Digi Media may suspend work and withhold delivery of undelivered work while any undisputed invoice remains overdue, and may recover the reasonable costs of collection. Suspension for non-payment does not constitute a breach by Digi Media.

8.5 Disputed invoices

The Client shall notify any disputed invoice item within 7 days of receipt, with reasons. Undisputed amounts remain payable on the due date. Set-off against Digi Media’s invoices is not permitted without our written agreement.

8.6 Cancellation, postponement and studio bookings

If the Client cancels or suspends a project after acceptance, charges are calculated on the basis of the work actually completed up to the date on which written notice of cancellation is received.

Digi Media will invoice:

the work completed to that point, assessed by reference to the stages of the project and the rates set out in the accepted quotation. For example, where a project comprised translation, recording and mixing, and only the translation stage had been completed, the Client is charged for the translation stage;
work in progress at the time of cancellation, on a proportionate basis; and
committed third-party costs already incurred or non-recoverable, including voice talent fees, booked studio time and subcontractor charges that can no longer be cancelled.

Completed stages are delivered to the Client on payment, in accordance with Section 11.3.

Where a confirmed studio session or talent booking is cancelled at short notice, the associated talent and studio costs generally cannot be recovered and are therefore charged in full under point 3 above. Digi Media will use reasonable efforts to release or reallocate a booking and will pass on any saving achieved.

9. Delivery timelines

9.1 Delivery dates

Delivery dates are agreed in the quotation and calculated from the moment all of the following are in place: acceptance of the quotation, receipt of complete source material and reference material, receipt of any required advance payment, and answers to any queries raised at the outset. Delivery dates are expressed in Latvian time (EET/EEST) and refer to business days, excluding weekends and public holidays in Latvia, unless otherwise agreed.

9.2 Delays

Digi Media will inform the Client without undue delay if a delivery date is at risk and will propose a revised date. Delivery dates are extended by any period of delay attributable to the Client, including late material, late approvals or changes of scope, and by any period of force majeure.

9.3 Method of delivery

Deliverables are supplied electronically by secure file transfer, cloud platform or the client-designated system. Digi Media is not responsible for the failure, downtime or security of third-party transfer systems specified by the Client, nor for delivery failures caused by the Client’s spam filters, mailbox limits or incorrect credentials. Physical delivery of media, if required, is quoted separately.

9.4 Time of the essence

Delivery dates are given in good faith and Digi Media will use all reasonable efforts to meet them, but time is not of the essence unless expressly agreed in writing as a condition of the contract.

10. Revisions, approvals and acceptance

10.1 Included revisions

Unless the quotation provides otherwise, the price includes one round of revisions, submitted as a single consolidated set of comments, in respect of deviations from the agreed brief, script or specification.

10.2 Chargeable revisions

The following are quoted separately: further revision rounds; changes to the source material, script or brief after work has commenced; stylistic re-writes where the delivered work complies with the agreed brief; re-recording after voice approval; changes to technical specifications or delivery formats; and reinstatement of content previously changed at the Client’s instruction.

10.3 Acceptance

Deliverables are deemed accepted if the Client does not notify a substantiated objection within 10 working days of delivery, or on any earlier use of the deliverable in publication, broadcast, distribution or release. Notification of an alleged defect must identify the specific passages or segments concerned and the reason.

10.4 Remedy

Where a substantiated defect is notified within the acceptance period, Digi Media’s obligation, and the Client’s exclusive remedy, is to correct the deliverable within a reasonable period at no charge. Where correction is not possible, Digi Media may issue a proportionate credit or refund in respect of the affected part of the work. The Client shall give Digi Media a reasonable opportunity to remedy before engaging a third party; costs incurred with a third party without such opportunity are not recoverable.

11. Intellectual property and copyright

11.1 Client material

The Client retains all intellectual property rights in the source material, scripts, brands, footage, audio, artwork, game assets and other content it supplies. Nothing in these Terms transfers any right in that material to Digi Media, save for the limited licence in Section 11.2.

11.2 Licence to Digi Media

The Client grants Digi Media a non-exclusive, royalty-free licence to use, copy, translate, adapt, record, edit and process the source material to the extent necessary to perform the services, including the right to make it available to the linguists, talent and subcontractors engaged on the project under confidentiality obligations. This licence terminates on completion of the engagement, subject to retention of records as permitted by Section 13.4.

11.3 Deliverables

Subject to full payment of all sums due, Digi Media assigns to the Client, to the fullest extent permitted by applicable law, all transferable economic rights in the deliverables created specifically for the Client — including translations, adaptations, subtitle files, recorded audio, sound design elements created for the project, mixes and video output — for the usage scope stated in the quotation. Where the applicable law does not permit assignment, Digi Media grants an exclusive, worldwide, perpetual, sublicensable licence for that scope instead.

Until full payment is received, Digi Media retains all rights in the deliverables, and any use of them by the Client is unlicensed.

11.4 Performers’ and third-party rights

The rights of voice artists, actors, musicians, composers and other performers are licensed to the Client only to the extent set out in the quotation, in accordance with Section 5.5. Moral rights and other non-transferable rights of authors and performers remain with them as a matter of law. Where a translator or performer credit is customary or required, the Client shall include it where practicable.

11.5 Digi Media’s own materials and know-how

Digi Media retains ownership of, and all rights in, its methodologies, workflows, know-how, templates, quality assurance processes, scripts and software tools, its proprietary or licensed technology, and any generic sound effects, music beds, plug-ins or stock elements incorporated into a deliverable under a licence. Where such pre-existing elements are embedded in a deliverable, Digi Media grants the Client a non-exclusive licence to use them as part of that deliverable, but not on a standalone basis.

Translation memories, termbases and glossaries created in the course of the work are made available to the Client on request. Digi Media may retain them for continuity and consistency in the Client’s future projects, and will not use Client-specific translation memories or termbases for other clients or to train third-party AI systems.

11.6 Website content

All content on the Website — text, layout, design, graphics, logos, video, audio, showreels and the compilation thereof — is owned by Digi Media or licensed to it and is protected by copyright and other intellectual property laws. The Digi Media name and logo are our trade marks and may not be used without written permission. Third-party names, logos, credits and trade marks appearing on the Website remain the property of their respective owners and are shown for reference purposes.

11.7 Portfolio and references

Digi Media may name the Client and describe the nature of the work performed in its portfolio, credentials and marketing materials only with the Client’s prior written consent, or where the work is already publicly released and Digi Media’s involvement is credited — unless otherwise agreed in writing or restricted by a confidentiality agreement.

Where a non-disclosure agreement, a distribution agreement or any other written arrangement between the parties imposes stricter conditions on the disclosure of the Client’s identity or of the work performed, those stricter conditions prevail over this section. In case of doubt, Digi Media will seek the Client’s written confirmation before any public reference.

12. Warranties regarding third-party materials

The Client represents and warrants that:

it owns or is duly licensed to use all source material, scripts, footage, music, images, game assets, trade marks and other content supplied to Digi Media, and holds all rights necessary for the translation, adaptation, recording, dubbing, synchronisation, editing and distribution of that material in the intended territories and media;
it has obtained all necessary consents from any individual appearing or identifiable in the material, including consents relating to voice, likeness and personal data;
the material does not infringe any copyright, related right, trade mark, patent, moral right, right of privacy or publicity, or any other third-party right, and does not contain unlawful, defamatory or prohibited content;
the material complies with applicable law and with the requirements of the platforms on which the deliverables will be distributed.

The Client shall indemnify and hold Digi Media harmless against all claims, proceedings, damages, penalties and reasonable legal costs arising from a breach of these warranties.

Where the Client asks Digi Media to source third-party material — such as stock music, sound effects, footage, images or fonts — it will be licensed on the terms of the relevant supplier, which Digi Media will pass through to the Client. Such material is subject to the supplier’s licence restrictions, and the Client is responsible for complying with them.

13. Confidential information

13.1 Definition

“Confidential Information” means any non-public information disclosed by one party to the other in connection with the services, including source material, unreleased content, scripts, storylines, cast information, release dates, marketing plans, technical specifications, pricing, business processes and the existence and content of the engagement itself.

13.2 Obligations

Each party shall keep the other’s Confidential Information confidential, use it only for the purposes of the engagement, and disclose it only to those of its personnel, linguists, talent and subcontractors who need it for that purpose and who are bound by equivalent written confidentiality obligations. Neither party shall disclose Confidential Information to any third party without the other’s prior written consent.

13.3 Exceptions

The obligations do not apply to information that is or becomes publicly available other than through breach, that was lawfully known to the receiving party before disclosure, that is independently developed without use of the Confidential Information, or that must be disclosed by law or by order of a competent authority — in which case the disclosing party shall be notified in advance where lawfully possible.

13.4 Content security

Digi Media maintains content security controls appropriate to pre-release and high-value media content, including controlled access, logged transfers, secure studio environments and confidentiality undertakings for all personnel and contractors. Digi Media holds the industry security certifications listed on the Website, which are updated as they are renewed; details of the certifications in force at any given time are available on request. Additional client-specific security requirements, watermarking, dedicated environments or audits can be accommodated where agreed in advance; they may affect pricing and lead times.

Digi Media may retain a copy of project files and correspondence for the periods stated in its Privacy Policy, for quality assurance, contractual evidence and statutory purposes, unless the Client instructs deletion and no legal retention obligation applies.

13.5 Duration

Confidentiality obligations take effect on disclosure and continue for 5 years after completion of the engagement, or indefinitely in respect of unreleased content, trade secrets and material subject to a separate non-disclosure agreement. Where a separate NDA has been signed, that NDA prevails.

13.6 Personal data

Where Digi Media processes personal data on the Client’s behalf, the parties shall comply with the GDPR and, where required by Article 28 GDPR, conclude a data processing agreement. Our Privacy Policy explains this in more detail.

13.7 Non-solicitation

During the engagement and for 12 months afterwards, the Client shall not directly or indirectly solicit or engage any linguist, voice artist, engineer or other individual introduced to it by Digi Media in connection with the services, for services of the same kind, without Digi Media’s prior written consent.

14. Limitation of liability

14.1 What we are responsible for

Digi Media is liable for performing the services with the professional skill and care reasonably expected of a specialist media localization provider, and for delivering work that conforms to the agreed specification.

14.2 Exclusions

To the fullest extent permitted by applicable law, Digi Media shall not be liable for:

indirect, incidental, special, consequential or punitive damages;
loss of profit, revenue, business, anticipated savings, goodwill or reputation;
loss or corruption of data, except where caused by our failure to apply agreed security measures;
the costs of recall, reprint, re-release, re-broadcast, re-mastering, media rebooking, advertising space or campaign re-runs;
claims arising from the Client’s source material, from instructions given by the Client, from changes made by the Client or its reviewers after delivery, or from use of a deliverable outside the agreed usage scope;
the acts, omissions, downtime or security of third-party platforms, transfer systems, hosting or telecommunications services;
any failure or delay to the extent caused by the Client’s own delay, incomplete information or non-cooperation;
the accuracy of any machine translation, automatic transcription or AI-assisted output where its use was requested or accepted by the Client on an “as-is” basis.

14.3 Cap on liability

Subject to Section 14.4, Digi Media’s total aggregate liability arising out of or in connection with an engagement, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the total fees actually paid by the Client to Digi Media for the specific project giving rise to the claim.

Where the parties have agreed a different limit in a signed framework agreement or statement of work, that limit applies instead.

14.4 Liability that cannot be limited

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intentional misconduct or gross negligence, or for any other liability that cannot lawfully be excluded or limited.

14.5 Time limit for claims

Any claim must be notified to Digi Media in writing within 12 months of delivery of the deliverable to which it relates, failing which the claim is waived, unless a longer mandatory period applies by law.

14.6 Force majeure

Neither party is liable for a failure or delay in performance caused by an event beyond its reasonable control, including natural disaster, fire, flood, epidemic, war, armed conflict, civil unrest, act of terrorism, sabotage, cyber-attack, prolonged failure of power or telecommunications, strike, or a binding act of a public authority. The affected party shall notify the other without undue delay and use reasonable efforts to mitigate. If the event continues for more than 30 days, either party may terminate the affected engagement, in which case the Client shall pay for work performed and committed third-party costs incurred up to that date.

15. Service availability

We aim to keep the Website available at all times, but we do not warrant uninterrupted or error-free availability. Access may be suspended, restricted or interrupted for maintenance, updates, repairs, security measures or reasons beyond our control, and we accept no liability for any resulting loss. Where reasonably practicable, we will give advance notice of planned maintenance affecting availability.

Any service level commitments in respect of production services — such as turnaround times, capacity reservations, availability windows or emergency support — apply only where expressly agreed in a signed service level agreement or statement of work.

16. Website content accuracy

The information on the Website is provided for general informational purposes. We take care to keep it accurate and current, but we make no warranty as to its completeness, accuracy or currency. Service descriptions, language lists, capacity figures, price indications, case studies, blog articles and industry commentary may change without notice and do not constitute professional, legal, technical or commercial advice on which you should rely without confirmation from us.

Nothing on the Website constitutes a binding offer. A binding commitment arises only through an accepted quotation or a signed agreement (Section 7.3).

17. External links and third-party platforms

The Website may contain links to third-party websites, social media profiles, video platforms and other resources. Those links are provided for convenience only. We do not control, endorse or assume responsibility for the content, terms, privacy practices or availability of any third-party site, and your use of it is subject to that third party’s own terms.

Some Website features rely on embedded third-party content, such as video players, maps or fonts. Loading such content may involve the transfer of technical data to the provider; see our Privacy Policy and Cookie Policy.

You may link to our home page in a fair and lawful manner that does not damage our reputation or suggest an association or endorsement that does not exist. Framing, deep-linking to files or presenting our content as your own is not permitted without written consent.

18. Suspension and termination

18.1 Termination for convenience

Either party may terminate an ongoing engagement by giving 30 days’ written notice, unless a statement of work provides otherwise. The Client shall pay for all work performed up to the effective date of termination, together with committed third-party costs that cannot be cancelled, including talent and studio bookings.

18.2 Termination for cause

Either party may terminate an engagement with immediate effect by written notice if the other party:

commits a material breach and fails to remedy it within 14 days of written notice;
fails to pay an undisputed invoice within 30 days of the due date;
becomes insolvent, enters liquidation or administration, or ceases to carry on business;
infringes the other party’s intellectual property or confidentiality obligations.

18.3 Consequences

On termination: all sums due become payable; each party shall return or securely destroy the other’s Confidential Information, subject to permitted retention; licences granted in respect of unpaid deliverables lapse; and Sections 11, 12, 13, 14, 20, 21 and any other provision intended to survive shall continue in force.

18.4 Website access

We may terminate or restrict your access to the Website at any time, without notice, in the event of a breach of Section 3.

19. Notices, assignment and general provisions

Notices. Notices under these Terms shall be given in writing to the email addresses of the parties’ designated contacts, or to the postal addresses stated in Section 2, and are deemed received on the next business day after sending by email or on delivery if sent by courier or registered post.

Assignment. Neither party may assign or transfer its rights and obligations without the other’s written consent, except that Digi Media may assign to an affiliate or in connection with a reorganisation, merger or transfer of business.

Subcontracting. Digi Media may engage qualified linguists, talent, studios and subcontractors to perform all or part of the services, and remains responsible to the Client for their performance.

Independent parties. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship.

Severability. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary or severed, and the remaining provisions shall continue in full force.

No waiver. A failure or delay in exercising a right does not constitute a waiver of that right.

Third parties. These Terms do not confer rights on any person who is not a party to them.

Amendments. We may amend these Terms from time to time. The current version is always published on the Website with the date of the last update, and applies to all use of the Website from the date of publication and to all engagements accepted after that date. Amendments do not affect engagements already accepted, which remain governed by the version in force at the time of acceptance unless the parties agree otherwise.

Language. These Terms are published in English. Digi Media is registered in Latvia and these Terms are governed by Latvian law. The working language of the contractual relationship is English unless the parties agree otherwise.

20. Governing law

These Terms, the Website and any engagement between Digi Media and the Client, including their formation, interpretation, performance and termination, and any non-contractual obligation connected with them, are governed by the laws of the Republic of Latvia, without regard to conflict-of-law rules that would apply another law.

The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

Where the Client is a consumer resident in the EU, this choice of law does not deprive the Client of the protection of mandatory consumer protection rules of the country of their habitual residence.

21. Dispute resolution

21.1 Good faith negotiation

The parties shall first attempt to resolve any dispute amicably. The party raising the dispute shall notify the other in writing with a description of the matter and the outcome sought, and the parties shall consult in good faith for a period of 30 days from that notice.

21.2 Jurisdiction

If the dispute is not resolved by negotiation, it shall be submitted to the exclusive jurisdiction of the competent courts of the Republic of Latvia, with venue in Riga.

21.3 Interim relief

Nothing in this Section prevents either party from seeking injunctive or other interim relief from any competent court to protect its intellectual property, confidential information or unreleased content.

21.4 Costs

Unless the court or tribunal decides otherwise, the unsuccessful party shall bear the reasonable costs of the proceedings.

22. Additional provisions for consumers

Where the Client is a natural person acting outside their trade, business, craft or profession, mandatory consumer protection law applies and takes precedence over any conflicting provision of these Terms. In particular:

statutory conformity and remedy rights under EU and Latvian consumer law are unaffected;
a consumer purchasing services online generally has a 14-day right of withdrawal. Where the consumer expressly requests that performance begin during the withdrawal period, the consumer must pay for the proportion of the service already supplied; the right of withdrawal is lost once the service has been fully performed with the consumer’s prior express consent and acknowledgement that the right will be lost. For services consisting of content produced to the consumer’s specification, statutory exceptions to the right of withdrawal may apply;
the limitation periods and liability caps in Section 14 apply only to the extent permitted by consumer law;
a consumer may bring proceedings in, and may rely on the law of, the country of their habitual residence, and may contact the Consumer Rights Protection Centre (Patērētāju tiesību aizsardzības centrs) in Latvia, or the equivalent authority or out-of-court dispute resolution body in their own country.

23. Contact information

SIA “Digi Media” Latgales iela 322, Riga, LV-1063, Latvia Registration number: 40103855362 VAT number: LV40103855362 Bank: Swedbank AS — IBAN LV42HABA0551055080032, SWIFT HABALV22

General and project enquiries: info@digimedia.studio Legal and contractual matters: legal@digimedia.studio Data protection: privacy@digimedia.studio Telephone: +371 20377021 Website: www.digimedia.studio

By using the Website or engaging our services, you acknowledge that you have read and accepted these Terms of Service, together with our Privacy Policy.